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Shopping guide corner【9th】---Superbuy Parcel Forwarding Service help center- PopupCms-PopupCms 返回顶部
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Shopping guide corner【9th】---Superbuy Parcel Forwarding Service help center
2019-03-22 648 Views PopupCms
Reasons


People who have used Superbuy for international purchase on Chinese Taobao, Tmall and JD all know the parcel forwarding service and shopping agent business for choice. Actually, it would be better choice for parcel forwarding service when there are special offers from Chinese online store such as coupons which are limited use for an account. At that time, users can place orders by themselves, use Superbuy parcel forwarding service, and submit the package to your destinations. In all, we’d be glad to help you find an easy and money-saving way for your international purchase.

Superbuy allows users to ship goods from Mainland China and Hong Kong to Superbuy Warehouse. And these items will be shipped overseas in several ways. Here are the steps in details below:

1.Choose your goods
First you need to login your Taobao Account, find the goods and apply for coupons listed in the product page; and add the goods to your shopping cart.

2.Submit the parcel forwarding order
Superbuy Parcel Forwarding Service link: https://ex.superbuy.com/en/

2.1Complete the information of the item to be forwarded and submit it for review.

Superbuy needs to make sure that the item can be shipped so you need to submit the information of the item for the review.



https://ex.superbuy.com/en/page/transport/


Tips:
A: To forward the parcel from China to other areas around the world, please select Superbuy Shenzhen Warehouse;
B: To forward the parcel from Hong Kong to other areas around the world, please select Superbuy Hong Kong warehouse.

2.2Wait for the items to be reviewed

The review of the submitted item information will be completed within one business day and Superbuy will notify you about the result using the inbox message.




Tips:
A: There will be a unique identification number by the end of each user's address and it will help you track the parcel under special circumstances. You can find the number by checking the “shipping address” in your account.
B: For the addresses of the warehouses, please click “Parcel Forwarding” on the main page and you will find the addresses under “View Superbuy Warehouse Addresses”

https://ex.superbuy.com/





2.3Shipping the parcel and complete the logistics information online
You can wrap the package after the item is reviewed and you can complete the payment now if you purchased the item by yourself. Please send the parcel to the warehouse you selected when filling in the request form within 15 business days. Also, please complete the item's logistics information online before it expires.



Tips: The status of the order will be updated to “Shipped” after the logistics information is completed and you can still modify or check the logistics information.

2.4Superbuy Quality Inspection and Warehousing

The item will be weighed and inspected upon receiving. After the item is stocked in, it will be displayed in “My Superbuy” – “My Warehouse”. 





Tips:
Please notice that the only the number and name of your item will be confirmed, the warehouse does not offer professional product inspection.

We will do a professional inspection of the item when it is warehoused. Photos of the actual product will be taken and sent to you. We will be glad to assist you if there is any problem with the item. If you have any questions about them, please feel free to contact the Superbuy customer service. Thanks for your cooperation. 

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